Absher FAQ: Frequently Asked Questions

Absher is a Saudi Ministry of Interior digital services platform. It provides electronic services for citizens, residents and visitors, depending on the service.

Absher states that citizens, residents and visitors can register and activate accounts through the available registration and activation channels.

If you already have a registered and activated Absher account, you normally use that account to access available individual services.

Yes. Absher provides an official mobile application as well as the web platform. After account activation, users can log in and use available electronic services.

Common reasons include an incorrect username or password, account problems, verification issues or an issue with the registered mobile number. First check your login information and use the official password recovery option if needed.

Absher’s FAQ states that the same mobile number cannot be registered for two different people’s Absher accounts. Each account should have its own mobile number.

Absher states that a different mobile number is required for each individual account.

Absher’s FAQ states that a visitor can register on the platform using a border number.

Absher’s registration instructions state that entering an invalid mobile number can cause registration to fail. Use the correct mobile number associated with your account.

Select the official Forgot Password? option and follow the recovery process. Absher asks for identity information, the registered mobile number and other verification details.

Yes. Absher provides an electronic password reset service for eligible registered users.

If online recovery does not work, check the available activation or self-service channels. Absher also provides password reset through supported self-service kiosks and activation officers.

Absher provides mobile-number management through supported digital identity and activation channels. The exact option available can depend on the method you use.

No. Absher’s official FAQ states that the same mobile number cannot be used for two different people’s Absher accounts.

Iqama renewal services are available electronically through the relevant Absher platform and service category, subject to the requirements of the specific renewal service.

An expired Iqama can affect access to services and eligibility for certain transactions. Check the specific service requirements and resolve the residency issue through the proper official channel.

Absher provides family and dependent services for eligible users. The information and services shown depend on the user and the relevant government service.

Yes. Absher provides visa-related inquiry and service options. The exact information shown depends on the visa and the user account.

Eligible users can use the relevant Absher visa service when the required conditions are met.

Absher provides a Final Exit Visa service for eligible users. The service has specific requirements that must be met before issuance.

Absher provides family member visa services for eligible users. The exact service and requirements depend on the family member and visa type.

Yes. Certain visa services have residency validity requirements. Always check the current requirements shown by Absher before submitting the request.

Vehicle registration renewal is available through Absher for eligible users when the required conditions are satisfied.

Eligible users can use the electronic driving licence renewal service through Absher.

Yes. Absher provides traffic violation inquiry services for eligible users.

Absher provides several vehicle-related services and inquiries. The options available depend on the user’s account and vehicle.

Absher provides appointment services for eligible traffic services. The available appointment categories can change according to the current service system.

Yes. Absher provides electronic appointment services for several government sectors and services.

Available appointment services can include areas such as Traffic, Passports, Civil Affairs and other participating sectors. The exact options shown can change.

Some appointment services allow users to modify a scheduled appointment. The available options depend on the service.

Where the service supports it, an appointment can be cancelled through the available appointment management options.

Absher Reports is an electronic service that allows eligible individuals to issue and review electronic reports.

Sign in to Absher and open the relevant General Services area. Absher also provides inquiry options for valid reports.

Qabul allows users to view requests sent from participating sectors and accept or reject those requests. Previous approved or rejected requests can also be reviewed.

Tawasul is used for supported electronic requests to participating government sectors. The available request types depend on the relevant sector.

Some Absher reports can be viewed and printed. The available print option depends on the specific report.

Eligible users can access several family and dependent services through Absher. Available services depend on the user’s status and the specific family service.

The relevant residence permit renewal service can be available electronically for eligible family members and domestic workers, subject to the service requirements.

Absher provides visa services for eligible family members and dependents. The specific requirements must be checked before issuance.

Some family and sponsorship-related services can use Absher’s appointment system. The available service depends on the request type.