TAWAKKALNA GUIDE

Tawakkalna Registration & Login Guide

Learn how to create a Tawakkalna account, verify the required mobile number and log in to the Tawakkalna app in Saudi Arabia.

Tawakkalna registration and login guide in Saudi Arabia
Quick Answer

Citizens and residents who have an Absher account can register for Tawakkalna using their ID number and date of birth. The mobile number registered in Absher is used during registration. If you do not have an Absher account, your mobile number must first be verified through Tawakkalna’s mobile-number identification service before registration. Visitors and GCC nationals have a separate registration process using their passport or GCC ID information.

Citizens Register using your ID details and verified mobile number.
Residents Use your Resident ID and the required mobile information.
Visitors & GCC Use the visitor or GCC registration information required by Tawakkalna.
Login Use your Tawakkalna account credentials to access the app.

Tawakkalna Registration Requirements

The exact registration information depends on whether you are a citizen, resident, visitor or GCC national.

Citizen or Resident

An Absher account can be used for Tawakkalna registration. You need your ID information and date of birth.

Mobile Number

Citizens and residents with Absher use the mobile number registered in Absher during Tawakkalna registration.

Without Absher

Your mobile number must first be identified through the official mobile-number identification service.

Visitor or GCC National

Registration uses passport or GCC ID information, nationality, date of birth and mobile number.

Tawakkalna App

Install the current official Tawakkalna application before starting registration or login.

Verification

Follow the verification steps shown by Tawakkalna during account creation.

How to Register in Tawakkalna for Citizens & Residents

SDAIA’s current FAQ states that a citizen or resident with an Absher account can create a Tawakkalna account using their ID number and date of birth. The mobile number registered in Absher is used during registration.

1
Download Tawakkalna Install the official Tawakkalna application from the appropriate app store.
2
Open Registration Open the app and choose the option to create a new account.
3
Enter Your ID Information Provide the required ID number and date of birth information.
4
Use Your Verified Mobile Number The mobile number registered in Absher is used during the registration process.
5
Verify Your Account Complete the verification code or other verification step displayed by the current app.
6
Complete Registration Follow the remaining on-screen instructions to finish creating your Tawakkalna account.

How to Register in Tawakkalna Without Absher

You can still register in Tawakkalna without having your own Absher account, but your mobile number must first be identified through the official mobile-number identification service.

Official requirement

The National Platform states that a citizen, resident or visitor who wants to register in Tawakkalna but does not have a verified Absher account can have their mobile number electronically identified through Absher.

How the mobile-number identification works

1
Open Absher A person with access to Absher can log in to the Absher platform.
2
Open My Services Go to My Services and then open Services.
3
Open General Services Select General Services from the available service categories.
4
Select Mobile Number Identification Choose “Identify Mobile Number for Tawakkalna App.”
5
Enter the User Details Enter the required details of the person who wants to register and their mobile number.
6
Confirm the Request Review the information and submit the mobile-number identification request.

After the mobile number has been identified, the person can continue with Tawakkalna registration.

Tawakkalna Registration for Visitors & GCC Nationals

Visitors and GCC nationals have a separate registration process. SDAIA states that they can create a Tawakkalna account using the required passport number or GCC ID number, nationality, date of birth and mobile number.

  • Passport number or GCC ID number
  • Nationality
  • Date of birth
  • Mobile number
  • Any additional information requested by the current app
Important

Do not use the citizen/resident registration steps as a substitute for the visitor or GCC registration flow. Tawakkalna provides a separate process for these users.

How to Log In to Tawakkalna

After creating a Tawakkalna account, you can use the login option in the app to access your account.

1
Open Tawakkalna Launch the official Tawakkalna application on your phone.
2
Select Login Choose the login option shown on the current app screen.
3
Enter Your Account Details Citizens and residents use their Tawakkalna account credentials.
4
Complete Verification Complete any verification step requested by the current app.

SDAIA’s FAQ states that citizens and residents with a Tawakkalna account can log in using their ID number and Tawakkalna account password. Visitors and GCC nationals can use their passport/GCC ID, nationality and account password.

Tawakkalna Mobile Number Verification

Your mobile number is important during Tawakkalna registration. For citizens and residents with Absher, Tawakkalna uses the mobile number registered in Absher.

If you do not have a verified Absher account, the National Platform provides the “Identify Mobile Number for Tawakkalna App” service. The service is available for citizens, residents and visitors.

  • Open the Absher platform.
  • Go to My Services.
  • Choose Services.
  • Open General Services.
  • Select Identify Mobile Number for Tawakkalna App.
  • Enter the required user and mobile information.
  • Confirm and submit the request.

Common Tawakkalna Registration & Login Problems

Mobile Number Not Verified

If your mobile number is not properly linked or verified, check the Absher mobile information or use the official mobile-number identification service where applicable.

OTP Not Received

Check that the mobile number being used is correct and can receive messages. Then retry the verification process.

Wrong Account Details

Recheck your ID, passport or GCC ID information and use the credentials associated with your Tawakkalna account.

App Access Problem

Make sure you are using the current official application and try again after updating the app if an update is available.

Registration Without Absher

If you do not have an Absher account, complete the official mobile number identification process before attempting Tawakkalna registration.

Visitor Registration

Visitors should use the visitor registration process rather than entering resident information.

Tawakkalna Account Security Tips

  • Download Tawakkalna from an official app store.
  • Do not share your password or verification codes with others.
  • Keep your phone and Tawakkalna application updated.
  • Check the account details before completing verification.
  • Use official Tawakkalna or Saudi government channels for support.

Official Tawakkalna App

Tawakkalna is currently listed as the National Super App and is developed by the National Information Center. Its current features include government services, important documents, personal information, entity services, search and important messages.

Android

Download the official Tawakkalna app from Google Play.

Google Play →

iPhone

Download the official Tawakkalna app from the Apple App Store.

App Store →

Government App Directory

Check the official Saudi government directory for Tawakkalna.

GOV.SA →

Tawakkalna Registration & Login FAQ

How do I register for Tawakkalna?

Citizens and residents with an Absher account can create a Tawakkalna account using their ID number and date of birth. Their Absher-registered mobile number is used during registration.

Can I register in Tawakkalna without Absher?

Yes. Your mobile number must first be identified through the official Tawakkalna mobile-number identification service.

How can I identify a mobile number for Tawakkalna?

In Absher, go to My Services → Services → General Services → Identify Mobile Number for Tawakkalna App, then enter the required information and submit the request.

How do I log in to Tawakkalna?

Open the official Tawakkalna app, choose Login and enter the credentials associated with your account.

Can visitors register in Tawakkalna?

Yes. Visitors and GCC nationals have a separate registration process using passport or GCC ID information, nationality, date of birth and mobile number.

What is Tawakkalna used for?

Tawakkalna is the National Super App that brings together government services, digital documents, personal information, entity services, messages and other digital services.

Related Tawakkalna Guide

Official Sources

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