Iqama & Resident ID Guide

Lost Iqama in Saudi Arabia: What to Do

Lost Iqama in Saudi Arabia? The current process starts with reporting the lost Resident ID through Muqeem for residents connected to an establishment. The replacement request is then handled through the relevant Passports service in Absher.

Lost Iqama in Saudi Arabia replacement guide
Quick answer: If your Iqama is lost and you are registered under an establishment, the establishment can report the lost Resident ID through Muqeem. After the loss is reported, the replacement request is handled through Absher Individuals → My Services → Passports → Tawasul.
01

Report the Lost Iqama

The current Jawazat procedure allows establishments to report a lost Resident ID through Muqeem.

02

Request Replacement

After reporting the loss, the replacement request is handled through Absher Individuals and the Passports Tawasul service.

03

Check the Applicable Fee

Jawazat has published fee information for replacement of a lost Resident ID. Check the amount applicable to your case before payment.

Lost Iqama in Saudi Arabia: What to Do

If you have a lost Iqama, start the reporting and replacement process instead of relying on the missing physical card. For residents registered under an establishment, the current process starts with the establishment reporting the lost Resident ID through Muqeem.

1

Inform Your Employer or Establishment

If you are registered under an establishment, inform the responsible employer or authorized person that your Iqama or Resident ID has been lost.

2

Report the Lost Resident ID

The establishment can use its Muqeem account to locate the resident record and report the lost Resident ID through the available Passports service.

3

Request the Replacement

After the loss has been reported, use Absher Individuals and the Passports Tawasul service for the replacement request.

4

Follow the Request

Follow the instructions displayed by the service and provide any information or documents requested for your case.

How to Report a Lost Iqama Through Muqeem

Current Jawazat guidance describes electronic loss reporting through Muqeem for establishments. The authorized establishment user can search for the resident, open the resident record and access the relevant Passports service.

1

Open the Muqeem Portal

The authorized establishment user logs in to the official Muqeem portal using the establishment account.

2

Search for the Resident

Use the resident search function available in the establishment’s Muqeem account.

3

Enter the Resident ID Number

Enter the Iqama or Resident ID number of the person whose card has been lost.

4

Open the Resident File

Open the correct resident record and confirm the person’s details before continuing.

5

Open Passports Services

From the resident file, open the available Passports services.

6

Report the Lost Resident ID

Select the applicable lost Resident ID service and complete the instructions displayed by Muqeem.

Important: This electronic loss-reporting route is specifically described for establishments and residents registered under them. If your situation is different, check the applicable Jawazat or Passports procedure before submitting a request.

Lost Iqama Replacement Process

After the lost Resident ID has been reported, the published Jawazat procedure directs the replacement request through Absher Individuals and the Passports Tawasul service.

1

Log in to Absher Individuals

Sign in to your Absher Individuals account using your available digital identity and login method.

2

Open My Services

Go to the My Services section in Absher.

3

Select Passports

Open the Passports services section.

4

Open Tawasul

Select the Tawasul service to submit a request to the Passports department.

5

Submit the Replacement Request

Select the applicable request and follow the requirements shown by the system. Attach documents if the service asks for them.

Do not confuse Iqama with National ID: Absher’s Civil Affairs lost or damaged National ID services are for Saudi National ID cards. They should not be treated as the Resident ID replacement process for an Iqama.

Lost Iqama Replacement Fee

Jawazat has published fee information for replacement of a lost Resident ID. The exact amount depends on the circumstances of the residence record.

SAR 500

Jawazat stated that the replacement residence permit fee is SAR 500 for one year when the remaining validity of the lost residence permit is one year or less.

Payment

The published guidance states that the applicable residence fee is paid through the SADAD payment system.

Check Your Case

Do not assume that the same amount applies to every replacement. Check the current amount shown for your residency record before payment.

Important: The SAR 500 information specifically refers to the one-year case where the remaining validity is one year or less. Other situations may have different applicable charges.

What If Your Iqama Is Damaged?

A damaged Iqama is different from a lost Iqama. The current official Absher service for replacing a damaged ID found in Saudi government service information refers to the Saudi National ID and Civil Affairs.

It should not automatically be used as the replacement process for a damaged Resident ID.

For a damaged Resident ID: Check the current Jawazat or Passports instructions applicable to your residency record before submitting a request. If an online option is available for your case, use the official service shown by Absher or the relevant Passports channel.

Common Lost Iqama Problems

✓ Your employer cannot find the resident: Check the Resident ID number and resident record in Muqeem.
✓ The loss-reporting service is not visible: Confirm that the establishment account has the required access to the resident record.
✓ You cannot find the replacement option: Check Absher Individuals → My Services → Passports → Tawasul.
✓ You selected National ID replacement: Make sure you are not using the Civil Affairs National ID service for a Resident ID.
✓ You are unsure about the fee: Check the current amount applicable to your residency record before making payment.

Important Things to Remember

Report the Loss

Start the official reporting process instead of continuing without taking action after your Iqama is lost.

Use Official Channels

Use Muqeem, Absher and the applicable Jawazat or Passports services for your specific situation.

Save Confirmation Details

Keep any request number, confirmation or payment information generated during the replacement process.

Lost Iqama FAQ

What should I do if I lose my Iqama?

If you are registered under an establishment, the establishment can report the lost Resident ID through Muqeem. The replacement request is then handled through Absher Individuals and Passports Tawasul.

Can I report a lost Iqama through Muqeem?

Yes. Current Jawazat guidance describes a Muqeem route for establishments to report a lost Resident ID by opening the resident record and using the applicable Passports service.

How do I replace a lost Iqama?

After the loss is reported, the published procedure directs the replacement request through Absher Individuals → My Services → Passports → Tawasul.

How much does lost Iqama replacement cost?

Jawazat stated that the replacement residence permit fee is SAR 500 for one year when the remaining validity of the lost residence permit is one year or less. Check the amount applicable to your case before payment.

Can I use the Absher lost National ID service for my Iqama?

No. The Civil Affairs lost National ID service is for Saudi National ID cards. It should not be treated as the Resident ID replacement process for an Iqama.

What if my Iqama is damaged?

The current official damaged-ID service found in Saudi government service information refers to the Saudi National ID. For a damaged Resident ID, check the current Jawazat or Passports procedure for your specific case.

Related Iqama Guides

Official Sources

This guide is based on current Saudi government service information and published Jawazat guidance. Government procedures can change, so check the official service before submitting a request.

Absher — Passports Services
Visit official Absher
Saudi Government Platform
Visit Saudi Government Services

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